Category for service category S046 does not exist

[former_member948402]

Dear Experts,

This is regarding the Bdoc error "Category for service category S046 does not exist". ECC service materials are trying to replicate from ECC to CRM. In our scenario we doesn't required ECC service material in CRM. I have not downloaded service materials relevant data. Still i am facing the above error.

Please help to fix the above error.

Regards

Ashwini

[former_member331097]

Hello ashwin iam facing similar type of issue

Category for service category MECH does not exist

Message no. COM_PRODUCT_API004

Diagnosis

Before services are imported from the SAP system, service categories must exist as categories in CRM/EBP. When the Customizing object DNL_CUST_SRVMAS is imported, the service categories are imported automatically and created under the category SRV in the category hierarchy R3PRODSTYP (product subtype).

Procedure

Check whether the service categories have been imported successfully and exist as categories.
Proceed

If necessary, import the Customizing object DNL_CUST_SRVMAS.

Request you to provide some hints

Regards

Chinna babu

[former_member182985]

Hello Chinna,

Please run the initial load for object DNL_CUST_SRVMAS.

Also, if you maintain the following event in TBE31 of your ECC system, please delete this entry.

00001212        BC-MID   CRS_SERVICE_COLLECT_DATA

Thanks and best regards,

Julin Xin

[Former Member]

Set filter (transaction R3AC1) on material type to stop replicating service materials to CRM

[former_member948402]

Hi,

Thanks for your reply. I have maintained the filter on service_master object is not working.

I have not downloaded the service material from ECC to CRM.Then what could be the reason for the above bdoc error.

Please help me.

Regards

Ashwini

[Former Member]

Hi Ashwini,

Option 1# Check if events for delta are active in transaction R3AC4 for SERVICE_MASTER object and delete events if active.

Option 2# Table CRMRFCPAR in ECC set "Discard data" flag for object SERVICE_MASTER.