12-01-2016 3:02 PM - edited 02-04-2024 6:34 AM
Dears
I am new to CML (SAP Loans Management). I want to implement CRM and CML for Loans.
1. Do CML or CRM has it own user interface (web based or mobile) for Loan applicants/Borrowers ? What is that application and how to access it from user end .
2. Without CRM implementation, Is it possible to satisfy the customer (apply Loan, validate Loan request , Loan Agreement, Loan disbursement and Loan collection) with only implementing CML module?
appreciate your help in advance.
Regards
Abdul
There are a lot of Enterprise Services available in the meantime. Just start a note search with "SOA" / FS-CML*
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You can satisfy the customer throughout all the loan process on CML. You can also use Fiori if you want to take this process out the ECC to a mobile or web interface. Or you can use CRM fort this as well, the CRM has more functionalities, but the core origination progress can be handled by CML.
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