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Former Member

CUP Request Routing

Experts,

Is it possible to route requests dependent on if there are SOD Conflicts or Not?

Currently, we are running RIsk Analysis as soon as the request is generated by the end user.

Ideally the configuration would work like this:

1. Conflicts: No; Route to B, C

2. Conflicts: Yes; Route to A, B, C

Thanks in advance.

Take care,

Kunal

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    Former Member
    Jun 23, 2010 at 08:38 PM

    Yes, Kunal. You can use the detor functionality in CUP workflow to route the request to different approvers when there is an SoD. Here is what you have to do:

    1) Create a regular path with two stages B and C

    2) Create a detour path with 3 stages A, B and C.

    3) Associate the main initiator with regular path from Step 1.

    4) Create a detour condition by going to workflow -> detour/fork so that when there is an SoD the request gets routed to detour path created in Step 2.

    Regards,

    Alpesh

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    • Former Member Former Member

      I am sorry but I am not able to understand. Detour is configured at stage level not path level. Please configure your stages correctly in different paths and the detour will let you set them up the way you need.

      Alpesh