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Former Member

No Permanent PID for SAPCCM4X Agent

Hi,

I have installed the "SAPCCM4X" agent in one of the satellite system.

After installing the agent, its not allocating separate process id for the agent.

It is running in some shared memory. (INFO: Agent is running (no actual pid, but actual shared memory!))

So i was not able to stop or restart the agent.

I tried running the command "sapccm4x -initshm pf=/..." to clear the shared memory. That too dint solve my problem. Not able to restart still showing "no actual pid".

Kindly help on this issue.

Thanks in Advance

Arun

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4 Answers

  • Jun 25, 2010 at 10:56 PM

    What's the returning of sapccm4x -initshm pf=/sapmnt/<SID>/profile/SID_instance_hostname ?

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    Former Member
    Jun 26, 2010 at 01:36 AM

    Hi Arun ,

    I also faced similar issues . The initshm command will work sometimes but not always.

    You have to restart the system in order to clear it . And the start the agent again .

    This is definately Help .

    Dev

    Edited by: Dev S on Jun 26, 2010 7:12 AM

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    • Former Member

      Hi Dev,

      I Restarted the system. After restarting the System agent was not running.

      So I restarted the agent, Again its showing "Agent is running (no actual pid, but actual shared memory!)"

      But showing Process ID as 20477.

      Please help on this.

      Arun

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    Former Member
    Jun 28, 2010 at 06:30 AM

    Hi Arun,

    1. Are you able to see the pid in the sapccm4x.log file?

    2.Could you please update the patch collection? As per the note 883361, most of the issues are solved in patch collection 2007/4. Please go through the note too.

    Rajeev

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    • Former Member

      Hi Rajeev,

      Yes i am able to see the PID in sapccm4x.log file.

      INFO:

      CCMS version 20040229, 64 bit, multithreaded, Non-Unicode

      compiled at Oct 10 2009

      systemid 370 (Solaris on SPARCV9 CPU)

      relno 6400

      patch text patch collection 2009/3, OSS note 1304480

      patchno 304

      INFO:

      pid 20477

      And the Patch collection showing as 2009/3 . So you want me to downgrade to 2007/4.

      For other systems SAPCCM4X agent is running fine with the patch collection 2009/3.

      Kindly Advise

      Thanks

      Arun

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    Former Member
    Aug 09, 2010 at 01:20 PM

    Hi Everyone,

    The above prob still exists in my system. Can someone advise me what needs to be done.

    Not able to stop and start the SAPCCM4X agent. Showing its running already with the profile. But actually its not.

    I tried the following but nothing works,

    • Cleared the shared memory by using -initshm

    • Deregister and registered again, while registering showing another CCMS Agent is running. After clearing the shared memery again showing the same error.

    • sap note - 883361

    • sapccm4x -DCCMS -nosema pf=

    • Restarted the system

    Nothing seems to solving the problem.

    Is there any way to delete the runnin agent.

    Kindly advise.

    Thanks

    Arun

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    • Former Member

      try to execute execute ./sapccmsr pf=/usr/sapSID/SYS/profile/PROFILE -j2ee -initshm

      filter on

      INFO: Attached to Shared Memory Key 73 (size 60000000), no pool used

      so you see the size of the shared memory is 60000000

      then execute on solaris

      ipcs -ma |grep 60000000

      this will result in keys with size 60000000

      m 108039 0x4761 rw-r --- eppadm sapsys eppadm sapsys 1 60000000 4955 20441 11:40:28 11:40:28 8:30:38

      m 5744 0x3d9d rw-r --- yppadm sapsys yppadm sapsys 1 60000000 29224 29224 15:22:23 15:22:24 15:22:23

      m 30323 0x3f91 rw-r --- yppadm sapsys yppadm sapsys 1 60000000 29480 29480 15:22:33 15:22:35 15:22:33

      m 150522485 0x46fd rw-r --- eppadm sapsys eppadm sapsys 4 60000000 21181 5909 12:05:31 12:05:31 17:03:39

      in this case there are 4 with size 60000000 our instance EPP both ccms agents had a problem so we cleaned those 2 entries

      ipcrm -m 108039 -m 150522485

      afterwards the agents were able to start