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Former Member

Problem with Print Email from Web IC

Hello Experts,

I am currently working on CRM 6.0. When i try to print an EMail from Web IC using Print Message Button at the bottom of Email body, I can only find this email in spool rather than printing on printer.

Also I have assigned the printer to my user. Even though `m not able to get the print of the email using Print Message Button. Please Advice.

Thank you.

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2 Answers

  • Jun 28, 2010 at 07:47 AM

    Hi,

    in transaction su3, on the Default tab, just below where you assigned the network printer, there is a check print immediatelly, have you turned it on and tried again?

    Hongyan

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    • Former Member

      I have a same problem. I've turned on print immediately, but it still prints E-mails to spool and not to printer. Printing from GUI works ok. Do you have any other advice?

      Best regards,

      Duško Šorak

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    Former Member
    Sep 16, 2013 at 08:33 AM

    Hi Guys,

    did anyone solve this problem?

    Working on the same prob and it would be very helpful to know if someone came up with a solution and maybe also could provide it!

    Thank you very much in advance!

    Br, Dana

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    • Hello Dana,

      did you get an answer for your question regarding printing E-Mails.

      Having the same problem after upgrade to EHP 3.

      Any solution is highly appreciated.

      Thanks,

      Cornelia