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Former Member
Jun 23, 2010 at 03:13 AM

Relationships not getting deleted when PF in ECC gets deleted

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Hi All,

here is the issue...

Created a custom partner function in ECC, called ZZ. A corresponding customer PF in CRM was created in CRM called ZC. Mapped both partner Functions in IMG in CRM. Assigned a relationship Has System Operator to ZC in CRM IMG.

Now when a customer is assigned ZZ partner function in ECC and saved, a relationship Has System Operator gets created in CRM for that BP Account to the related BP Account. So far no issues. In our case customers flow from ECC to CRM.

When I delete the PF assignment in the customer master in ECC, i was hoping that the relationship Has System Operator would also get deleted in CRM for that BP Account. Unfortunately this is not happening. And if I delete the relationship Has System Operator in CRM, the corresponding PF in ECC should also get removed. BDOCs get generated from in CRM from ECC and have a green status. But no change on BP in CRM.

Looked for OSS Notes and other forums, but no luck.

Would appreciate if anyone would share the solution if you have stumbled across this issue and has resolved it. As per standard this should work. But somehow it is not working. Not sure what I have missed.

CRM 7.0 SP 6, ECC 6

Thanks

OS

Edited by: Om Singh on Jun 23, 2010 5:16 AM