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Former Member

Integration of SAP BI 7.0 with CRM 6.0

Hi All,

As a Business requirement we are trying to integrate BI with CRM so as to display few reports from EDWH on the Web. Please provide any pointers for this setup.

CRM will be used as a communication medium but then too the transactions like RSA1 and RSPC1 need to work as in BW; is this possible?

Thanks for your help.

Regards,

Ginson Rajan

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2 Answers

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    Former Member
    Jun 24, 2010 at 06:40 AM

    Hi!

    I have done the integration of the CRM 2007 system with the SAP BI 7.0 system just few days back to pull the reports in the WEB Client UI in the CRM based on Business Roles. It is working perfect.

    Your question is not clear to me. You first have to tell for which system you are working for? second is the integration is there or you want to integrate first & then do other activities. Please write explicitely.

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    • Former Member

      Hi Gyanandra,

      The scenario is same as what you have done. I am working on CRM 2007 and was able to integrate it with BI 7.0.

      The BW team was able to successfully download data from BW system. The further processing is where the problem arises they are trying to maintain the process chains and create DTP directly in CRM and thats when the error arises asking for opening of client...is this required? I am not sure whether this can be done in CRM system directly or they should be doing it in BW system.

      Do also let me know on the integration steps also...to give a double check incase I have missed on something.

      Regards,

      Ginson Rajan

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    Former Member
    Jun 23, 2010 at 04:27 AM

    Hi Ginson,

    These are some of links which I got from SAP Help. I guess you will find these links helpful.

    [CRM Integration|http://help.sap.com/saphelp_crm60/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm]

    [Business Intellegence|http://help.sap.com/saphelp_crm60/helpdata/en/a5/bae53a29c14e03a3f95d2335eba41d/frameset.htm]

    I haven't done this kind of integration scenario. But thought that these links might be of some help.

    Also have a look at this forum link

    Thanks,

    Samantak.

    Edited by: Samantak Chatterjee on Jun 23, 2010 9:58 AM

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