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Former Member

Orders on credit block multiple times

Released documents are unchecked is set up deviation of 5 % and no of days 30 in OVA8 and use static credit check.

customer is over the credit limit, when i create an order will go on credit block. After first release, if i change any other fields such as remove billing block, change customer po no is causing credit block an order.

Is this the standard way of working or did we miss any config?

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3 Answers

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    Former Member
    Jun 23, 2010 at 12:30 PM

    Hi Priya,

    You need to check your settings in OVA8 for the risk category assigned to credit account.

    If you hv allowed the deviation just recheck whether change value is exceeding the deviation factor with respect to credit value.

    Regards

    Sanjay

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    Former Member
    Jun 23, 2010 at 12:38 PM

    hello, friend.

    check in OVA8 if "critical fields" is set.

    regards.

    jy

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    Former Member
    Jun 23, 2010 at 01:16 PM

    Please check SAP Note 18613 - Checklist for Credit Management. Check your configuration as per the steps mentioned in this note. If you still have problem, please post .

    Regards

    Sai

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