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Former Member
Jun 22, 2010 at 02:00 PM

Create Service Agreement - In Status field, "Release" is not appearing.


Hi folks,

I am creating a simple Service Agreement in CRM Web UI. Entered all data required like Customer, product, org details, price discount etc.. and tried to "release" before saving.

In the Status field "Release" option is not there to select. I see only "In Process" and "Completed".

Can anybody tell me how to make 'Release' available, so that I can release the document and save it.

The price is not determined for the product. Could that be the reason?

The document is error free as I don't see errors in App log.

Please give me and idea to resolve. Will be generous in giving points.