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Payer Not determine in Service Process

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Dear all,

We are changing Payer partner function in ECC6.0, manually, which is also maintain as head office in company code data under Account management data tab..

Where as we are mapped all required R/3 account group to Classification for partner replication by using PIDE T.Code in ECC

While doing any service transaction in CRM the payer (HEAD OFFICE) is not getting determined in the payer filed insted it is showing sold to party as a payer...

Hence we are not getting proper MIS report for the payer (HEAD OFFICE)

If any require config setting to be done in crm pls suggest ..

awaiting for your replay asap

Regards.

Rama

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi Rama,

You need to check that in CRM your Payer is correctly set up in

CRM -- Basic Functions -->Partner Processing -- Define Partner Functions

Then

You will need to ensure that you have mapped the Distribution of Partner btw CRM and ECC and ECC and CRM

In the config:

CRM -- Basic Functions -->Partner Processing -- Data Transfer

Distribution of Partner Functions from R/3 into CRM

and

Distribution of Partner Functions from CRM into R/3

Ensure your Payer is correctly set up in Here.

Also, you need to check the partner determination procedure, that your Payer is added to your Determination procedure:

CRM -- Basic Functions -->Partner Processing -- Define Partner Determination Procedure

In here check that your Payer is correctly define in Partner Function in Procedure.

Did you set a specific Access Sequence to drive automatically this partner?

Thanks

Aurelien

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Hi Aurelien,

Thanx for your valuable feedback...

I will try as per your reply...

Regards,

Ramakrishna.G