on 06-21-2010 11:39 AM
Dear all,
We are changing Payer partner function in ECC6.0, manually, which is also maintain as head office in company code data under Account management data tab..
Where as we are mapped all required R/3 account group to Classification for partner replication by using PIDE T.Code in ECC
While doing any service transaction in CRM the payer (HEAD OFFICE) is not getting determined in the payer filed insted it is showing sold to party as a payer...
Hence we are not getting proper MIS report for the payer (HEAD OFFICE)
If any require config setting to be done in crm pls suggest ..
awaiting for your replay asap
Regards.
Rama
Hi Rama,
You need to check that in CRM your Payer is correctly set up in
CRM -- Basic Functions -->Partner Processing -- Define Partner Functions
Then
You will need to ensure that you have mapped the Distribution of Partner btw CRM and ECC and ECC and CRM
In the config:
CRM -- Basic Functions -->Partner Processing -- Data Transfer
Distribution of Partner Functions from R/3 into CRM
and
Distribution of Partner Functions from CRM into R/3
Ensure your Payer is correctly set up in Here.
Also, you need to check the partner determination procedure, that your Payer is added to your Determination procedure:
CRM -- Basic Functions -->Partner Processing -- Define Partner Determination Procedure
In here check that your Payer is correctly define in Partner Function in Procedure.
Did you set a specific Access Sequence to drive automatically this partner?
Thanks
Aurelien
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