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Former Member

Create solution in database getting error in service desk

Dear All,

Creating solution in database in using tcode :-crm_dno_monitor i m grtting following error .

Note

The following error text was processed in the system FCS : The ABAP/4 Open SQL array insert results in duplicate database records. records in the data base.

The error occurred on the application server solman_FCS_00 and in the work process 0 .

The termination type was: RABAX_STATE

The ABAP call stack was:

Function: ISMV_POST_SYMP of program SAPLISMV

Function: ISMV_GENERATE_SYMPTOM of program SAPLISMV

Form: GENERATE_SYMPTOM of program SAPLISMB

Form: POST_SYMPTOM of program SAPLISMB

Form: %_PROCESS_P_O_C of program SAPMSSY0

Form: %_COMMIT of program SAPMSSY0

Method: CREATE_SDB_SYM_SOL of program CL_SDK_SDB_NOTIFICATION=======CP

Method: SAVE_WORK of program /1BCWDY/87Q4WT7CHMIIT1OWR9O3==CP

Method: IF_COMPONENTCONTROLLER~SAVE_WORK of program /1BCWDY/87Q4WT7CHMIIT1OWR9O3==CP

Method: ONACTIONBTN_SAVE of program /1BCWDY/87Q4WT7CHMIIT1OWR9O3==CP

I check the trace log w0 log its giving this error.

ABAP Program SAPLISMV .

Source LISMVU01 Line 13.

Error Code SAPSQL_ARRAY_INSERT_DUPREC.

Module $Id: //bas/700_REL/src/krn/runt/absapsql.c#11 $ SAP.

Function HandleRsqlErrors Line 782.

  • RABAX: level LEV_RX_STDERR completed.

  • RABAX: level LEV_RX_RFC_ERROR entered.

  • RABAX: level LEV_RX_RFC_ERROR completed.

  • RABAX: level LEV_RX_RFC_CLOSE entered.

  • RABAX: level LEV_RX_RFC_CLOSE completed.

  • RABAX: level LEV_RX_IMC_ERROR entered.

  • RABAX: level LEV_RX_IMC_ERROR completed.

  • RABAX: level LEV_RX_DATASET_CLOSE entered.

  • RABAX: level LEV_RX_DATASET_CLOSE completed.

  • RABAX: level LEV_RX_RESET_SHMLOCKS entered.

  • RABAX: level LEV_RX_RESET_SHMLOCKS completed.

  • RABAX: level LEV_RX_ERROR_SAVE entered.

  • RABAX: level LEV_RX_ERROR_SAVE completed.

  • RABAX: level LEV_RX_ERROR_TPDA entered.

  • RABAX: level LEV_RX_ERROR_TPDA completed.

  • RABAX: level LEV_RX_PXA_RELEASE_RUDI entered.

  • RABAX: level LEV_RX_PXA_RELEASE_RUDI completed.

  • RABAX: level LEV_RX_LIVE_CACHE_CLEANUP entered.

  • RABAX: level LEV_RX_LIVE_CACHE_CLEANUP completed.

  • RABAX: level LEV_RX_END entered.

  • RABAX: level LEV_RX_END completed.

Regards

Ashok

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2 Answers

  • Jun 21, 2010 at 10:48 AM

    Please install note 1470643 .

    regards

    daniel

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  • avatar image
    Former Member
    Jun 21, 2010 at 03:53 PM

    Dear Ashok,

    Kindly please review the following notes :

    1124452 - Dump in ISMV_POST_SYMP during problem/solution-creation

    1002299 - Missing Customizing data in SAF, Part II

    They should help resolve the issue.

    Regards

    Amit

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