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BBP_GET_CATEGORIES_F4 short dump

Hi Gurus,

We are building SRM 7 with ECS.

Product categories are replicated froom ECC 6 EHP4.

When we are searching product categories in SC with match code it leads to a time out with the following error message :

Error application is coming up.

https://XXX/sap/bc/webdynpro/sapsrm/wda_l_fpm_oif/
TIME_OUT
Time limit exceeded.
Function: BBP_GET_CATEGORIES_F4 of program SAPLBBP_HELP_ATTR
Function: BBP_F4IF_SHLP_EXIT_CATEGORY2 of program SAPLBBP_FAVOURITES_F4IF
Form: CALL_SHLP_EXIT of program SAPLSDSD
Function: F4IF_SELECT_VALUES of program SAPLSDHI
Method: READ_DATA of program /1BCWDY/HI5P2BVF3C1EXY7OK64L==CP
Method: IF_V_SH_PRODCAT~READ_DATA of program /1BCWDY/HI5P2BVF3C1EXY7OK64L==CP
Method: ONACTIONDO_START of program /1BCWDY/HI5P2BVF3C1EXY7OK64L==CP
Method: IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER of program /1BCWDY/HI5P2BVF3C1EXY7OK64L==CP
Method: INVOKE_EVENTHANDLER of program CL_WDR_DELEGATING_VIEW========CP
Method: IF_WDR_ACTION~FIRE of program CL_WDR_ACTION=================CP

And a short dump appears in st22.

The only work around I found so far was to restrict number of allowed product categories in org structure.

What is weird is that this problem does not occur with PO. With PO Product categories search is fine and smooth... o_0

I asked Basis to investigate this performance problem but so far they found nothing. Is there any customizing related to this?

Many thanks in advance.

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4 Answers

  • Jun 18, 2010 at 08:31 PM

    Is backend system is available now ?

    you may get an error if the below system is down.

    is it geting this error only for free text or material too?

    any refresh happened recently? or any transport request done on material group config?

    double check define backend product category settings?

    Note 1335725 - Search parameter ignored in Product Category search help

    HOW do you search the product category?

    type EXACT product category name

    for example PENCILS - search it AS category id as PENCILS RATHER than description.

    then you may fele the difference.

    Muthu

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  • avatar image
    Former Member
    Jun 19, 2010 at 08:37 AM

    Note:1131935 applied?

    Regards

    Lauren

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  • Jun 20, 2010 at 04:39 PM

    Hello,

    Check longtext instructions of note 818837.

    In case of Oracle database, it recommends to activate following:

    Badi: BBP_FAV_DBHINT.

    Also you could work with following Badis to improve F4-help performance:

    BBP_F4_READ_ON_ENTRY

    BBP_F4_READ_ON_EXIT

    Note 818837 refers to consulting note 613121.

    Note 613121 recommends Badi usage if more than 1000 category entries must be read from users attributes (Oracle) and activate

    Badi: BBP_FAV_DBHINT

    Method: IF_EX_BBP_FAV_DBHINT~DETERMINE_HINT_USAGE

    EV_X_USE_HINT = 'X'.

    This is also available/valid for higher SRM Releases.

    Kind regards,

    Ricardo

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  • Jun 20, 2010 at 06:38 PM

    Hi Le

    How many Product categories totally in your system?

    muthu

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