SAP Cloud SDK : Mashup not working once Custom Model Dialog Closed

[Former Member]

Hi Expert,

We have created embed component in Ticket and created HTML code mashups in it. We have also enable Toolbar for that Pane Container and Add Menu button in that Toolbar.

In that Menu button we have call Model Dialog and in that Dialog box another HTML mashups display.

When we open Ticket and Access that HTML mashups on Embed Component we can able to execute action that is available in that HTML mashups (Interactive mashup).and we are reading data from that HTML mashups and store in C4C custom BO.

When we click on that Menu button and open that Model Dialog we can able to see that HTML mashups and working fine (Interactive mashup).

Issue : When we close that Model Dialog Box and come back to Embed Component and access that HTML mashups that is placed on embed component and execute action from it than Mashup Outport is not triggering but in Initial it is working fine.

Also when we refresh the screen again we can able to execute the action from that Mashups and working fine. but when we open model dialog and close it its not working.

We have also double check our HTML code and its working fine but we are not getting any solution to fix this.

We need to refresh screen get it work.

Please let me know if anyone have idea or any alternative solution for same.

Regards,

Mithun