ERROR Installing SAP NetWeaver PI 7.1 EHP 1 on Windows Server 2008 R2 x64

[Former Member]

Hi!

I'm trying to install SAP NWPI 7.1 on a Windows Server 2008 R2 Standard, but in the step "Create Java User" stop the process when this creating the SAPJSF user, here's my system specifications:

OS: Windows Server 2008 R2 x64 Standard

RAM: 2 GB

Free Space: 100 GB

Virtual Memory: 16384 MB

Environment Variables:

CPIC_MAX_CONV = 200

JAVA_HOME = JDK 1.5 64 Bits

On running phase: Create Java Users, the installation stops when try to create the SAPJSF user, here's the output log:

ERROR      2010-06-16 12:18:28.968 [sixxcstepexecute.cpp:984]
 
FCO-00011  The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|6|0|createJSF was executed with status ERROR ( Last error reported by the step :. DIAGNOSIS: For more details see output of log file:).

INFO 2010-06-16 12:17:57.968 
Output of C:\usr\sap\SPI\DVEBMGS00\exe\jstart.exe UserCheck.jstart -c ashost=CUNDISRV143 -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -alias SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION -user_type system -message_file UserCheck.message is written to the logfile C:/Program Files/sapinst_instdir/NW71/INSTALL/SYSTEM/ADA/STD/AS/UserCheck.log. 
 
WARNING 2010-06-16 12:18:28.593 
Execution of the command "C:\usr\sap\SPI\DVEBMGS00\exe\jstart.exe UserCheck.jstart -c ashost=CUNDISRV143 -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -alias SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION -user_type system -message_file UserCheck.message"; finished with return code 8. Output:
 
INFO 2010-06-16 12:18:28.609 
Removed file C:\Program Files\sapinst_instdir\NW71\INSTALL\SYSTEM\ADA\STD\AS\dev_UserCheck. 
 
ERROR 2010-06-16 12:18:28.640 
CJS-30197  . DIAGNOSIS: For more details see output of log file: 
 
ERROR 2010-06-16 12:18:28.968 
FCO-00011  The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|6|0|createJSF was executed with status ERROR ( Last error reported by the step :. DIAGNOSIS: For more details see output of log file:). 
 
WARNING 2010-06-16 12:18:29.125 
Could not get property IDs of the JavaScript object. 
 
ERROR 2010-06-16 12:18:29.125 
FJS-00010  Could not get value for property

Best Regards,

David

[Former Member]

Although it's an old one, but I faced the same situation today.

Solution:

Stop SAP installation

Download latest supported kernel for the release

Upgrade the kernel

Restart installation.

[former_member189546]

Hello,

See note

Note 716604 for the Sun JDK (Windows, Linux, Solaris)

Try the J2SE 1.4.2_26

http://www.sun.com/software/javaforbusiness/sap_download.jsp

It might help

regards,

John Feely

[Former Member]

Hi John,

I am using jdk 26 version only. I appreciate if provide any help.

Regards

Mark

[markus_doehr2]

> OS: Windows Server 2008 R2 x64 Standard

> RAM: 2 GB

- Windows 2008 R2 is not yet supported (see Note 1383873 - Windows Server 2008 R2 Support and http://service.sap.com/pam)

- 2 GB RAM is _way* too less for a PI system. The Java part needs to completely fit in the RAM (which is 2 GB server, 200 MB dispatcher), you then have the database plus the operating system itself.

Markus

[Former Member]

Hi,

Yes, I woulkd say that 8GB is a strict minimum. I personally don't install any SAP software on any server with less than 16GB of RAM.

SAP software is very expensive, RAM is very cheap. It's easy to do the maths !

Windows 2008 R2 is not yet supported but I installed a testbed EP 7.01 system on it, just to see the result and it worked with no problem. I did not try PI. If it is a real installation, stay with supported OS.

Regards,

Olivier

[Former Member]

Hi Oliver,

I am installing 7.0 EHPSR1 Portal on windows 2008R2. The server is not getting started.

OS release Windows NT 6.1 7600 AMD64 Level 6 (Mod 15 Step 7) is not supported with this startup framework.

Any Idea how can I rectify this. Because I see you got success.

Regards

Mark

[Former Member]

Hi Oliver,

I am installing 7.0 EHPSR1 Portal on windows 2008R2. The server is not getting started.

I am getting following message.

OS release Windows NT 6.1 7600 AMD64 Level 6 (Mod 15 Step 7) is not supported with this startup framework.

Any Idea how can I rectify this. Because I see you got success.

Regards

Mark

[markus_doehr2]

> I am installing 7.0 EHPSR1 Portal on windows 2008R2. The server is not getting started.

> Any Idea how can I rectify this. Because I see you got success.

Windows 2008 R2 is not yet supported. You may get it to run technically but not everything is tested.

Markus

[Former Member]

Hi All,

As per the latest available sapinst and the kernel DVS's the system does not come up in the Java stack/Dual stack. Fails at the stage Starting the Java stack/SAPJSF creation stage. This is due to the kernel issue as the latest kernel is not bundled as a part of the DVD.

You are opt for 2 options

1. Stop the installation and the Bring down the system via MMC/cmd. backup the kernel and upgrade the Kernel with the latest Kernel available in the market place and then start the SAPINST. This would go ahead fine and the system would come up.

This is valid for the Dual stack and Java only system. In As ABAP the system get installed but the system would give dumps as soon as we log in so the Kernel upgrade needs to be done to proceed with the rest of the post steps.

2. Follow the snote: Note 1480785 - Creating a Modified Windows Kernel DVD for not getting bothered with these errors while installations.

Hope this helps -- Further more SAP would be coming out with the new DVD's/Support for Windows 2008 R2 pretty soon.

Thanks,

Lijin Xavier

[Former Member]

Hi,

Just today i was installing the CRM JAVA stack on Win 2008 R2 server, i got error in starting the server phase, I updated the kernel to the latest patch level, and after this the installation continued.

Try updating the kernel to latest patch level.

Thank You,

Mahesh Chedde

[Former Member]

Apparently SAP has yet to release a new kernel/IM DVD with support for W2K8 R2. The "latest" available for PI 7.1 EhP1 is still DVD 51036476 from 20/3-2009.

I will proceed with option 1 to allow my installation to continue and use option 2 for the next two systems to be installed.

Also maybe this thread should be set to "Answered". I always get so happy when I find somebody describing my exact problem in a thread that says "Answered"

BR Lars, NNIT