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ERROR Installing SAP NetWeaver PI 7.1 EHP 1 on Windows Server 2008 R2 x64

Hi!

I'm trying to install SAP NWPI 7.1 on a Windows Server 2008 R2 Standard, but in the step "Create Java User" stop the process when this creating the SAPJSF user, here's my system specifications:

OS: Windows Server 2008 R2 x64 Standard

RAM: 2 GB

Free Space: 100 GB

Virtual Memory: 16384 MB

Environment Variables:

CPIC_MAX_CONV = 200

JAVA_HOME = JDK 1.5 64 Bits

On running phase: Create Java Users, the installation stops when try to create the SAPJSF user, here's the output log:

ERROR      2010-06-16 12:18:28.968 [sixxcstepexecute.cpp:984]
 
FCO-00011  The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|6|0|createJSF was executed with status ERROR ( Last error reported by the step :. DIAGNOSIS: For more details see output of log file:).

INFO 2010-06-16 12:17:57.968 
Output of C:\usr\sap\SPI\DVEBMGS00\exe\jstart.exe UserCheck.jstart -c ashost=CUNDISRV143 -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -alias SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION -user_type system -message_file UserCheck.message is written to the logfile C:/Program Files/sapinst_instdir/NW71/INSTALL/SYSTEM/ADA/STD/AS/UserCheck.log. 
 
WARNING 2010-06-16 12:18:28.593 
Execution of the command "C:\usr\sap\SPI\DVEBMGS00\exe\jstart.exe UserCheck.jstart -c ashost=CUNDISRV143 -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -alias SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION -user_type system -message_file UserCheck.message"; finished with return code 8. Output:
 
INFO 2010-06-16 12:18:28.609 
Removed file C:\Program Files\sapinst_instdir\NW71\INSTALL\SYSTEM\ADA\STD\AS\dev_UserCheck. 
 
ERROR 2010-06-16 12:18:28.640 
CJS-30197  . DIAGNOSIS: For more details see output of log file: 
 
ERROR 2010-06-16 12:18:28.968 
FCO-00011  The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|6|0|createJSF was executed with status ERROR ( Last error reported by the step :. DIAGNOSIS: For more details see output of log file:). 
 
WARNING 2010-06-16 12:18:29.125 
Could not get property IDs of the JavaScript object. 
 
ERROR 2010-06-16 12:18:29.125 
FJS-00010  Could not get value for property

Best Regards,

David

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3 Answers

  • Jun 17, 2010 at 11:02 PM

    > OS: Windows Server 2008 R2 x64 Standard

    > RAM: 2 GB

    - Windows 2008 R2 is not yet supported (see Note 1383873 - Windows Server 2008 R2 Support and http://service.sap.com/pam)

    - 2 GB RAM is _way* too less for a PI system. The Java part needs to completely fit in the RAM (which is 2 GB server, 200 MB dispatcher), you then have the database plus the operating system itself.

    Markus

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    • Former Member Former Member

      Apparently SAP has yet to release a new kernel/IM DVD with support for W2K8 R2. The "latest" available for PI 7.1 EhP1 is still DVD 51036476 from 20/3-2009.

      I will proceed with option 1 to allow my installation to continue and use option 2 for the next two systems to be installed.

      Also maybe this thread should be set to "Answered". I always get so happy when I find somebody describing my exact problem in a thread that says "Answered" 😊

      BR Lars, NNIT

  • Jun 28, 2010 at 11:14 PM

    Hello,

    See note

    Note 716604 for the Sun JDK (Windows, Linux, Solaris)

    Try the J2SE 1.4.2_26

    http://www.sun.com/software/javaforbusiness/sap_download.jsp

    It might help

    regards,

    John Feely

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    Former Member
    Nov 13, 2012 at 03:29 PM

    Although it's an old one, but I faced the same situation today.


    Solution:

    Stop SAP installation

    Download latest supported kernel for the release

    Upgrade the kernel

    Restart installation.

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