SAP CRM 7.0 connected to Legacy system

[Former Member]

Dears -

we have the requirement to connect our SAP CRM system (7.0) - that is a brand-new installation NOT to ECC, but to a legacy system.

We have planned to implement custom interfaces to replicate the masterdatas. Doubt is: can you point out which are the Best Practices / Building Blocks in order to perform the configuration in SAP CRM without being it connected to ECC.

Every reply is greatly appreciated.

Teresa

[markus_doehr2]

You can use transaction LSMW to import data into the system.

Markus

[former_member472138]

Still the best way is to integrate with SAP XI/PI.

Regards

PY.

[Former Member]

thanks. but what about the customizing for stand-alone CRM? it is okay integrating via PI for data, but what about customizing?

thanks

[markus_doehr2]

> thanks. but what about the customizing for stand-alone CRM? it is okay integrating via PI for data, but what about customizing?

Since there is nothing to "download" the data from you'll need to do the customizing by hand.

Markus

[Former Member]

Do you have a sort of best practifce with all the customizing steps need to be done by hand?

thanks

[markus_doehr2]

> Do you have a sort of best practifce with all the customizing steps need to be done by hand?

This depends on which scenarios you use and what you plan to do with the system. CRM is pretty complex and VERY big so there is no BP guide, especially not if there's no ERP ABAP backend. I'd start SPRO, use the standard IMG and start on top.

Markus