Creating a new BP in WebUI - Number grouping not editable

[Former Member]

When i create a new BP in the CRM system using transaction BP everything works fine.

When i want to create a new BP in the WebUI (Customer Interaction Center) an error occurs 'Grouping 0001 has external number range, provide a number'.

Unfortunately i do not have a field 'Grouping' there where i could chosse the correct number range grouping (ZCRM which was by the way defined as internal standard in customizing). I am using the CIC with a standard business profile so i assume everything should be ok with the shown fields.

Somebody knows help?

[Former Member]

The customizing of the grouping of business partner is done in different places dependiing on the GUI.

In SAP GUI it is inside the regular business partner customizing.

In WebUI there are function profiles and identification profiles inside the customizing of the business role that determine the grouping in which a business partner is created