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Former Member

GUI 710 update problem


we have set up an installation server and updated it to PL 17.<br>

Now we start the SAP LogonPad about 5 times and it pops up with the update message.<br>

If we say "Yes update" the update rushes through 14% and disappears. When I start the update again the same thing happens.<br><br>

Now if I execute following update command manually the update works without problems:<br>

dedomss0010\SAPGUI710_INSTSERVER\setup\nwsapsetup.exe /package:"_KURZ Standard GUI (local)" /update<br><br>

No errors. Everything works.<br><br>

Now why doesn't the automatic update work?<br>

Client OS: WinXP SP2, Server OS: Windows Server 2003<br><br>

Best regards,<br><br>

Tony Nixdorf<br><br>


So when I try to update automatically the log says:<br><br>

13:07:57 NwSapFeiKr 2 Attempting file uninstallation: C:\Programme\Gemeinsame Dateien\SAP Shared\wdtlog.ocx<br>

13:07:57 NwSapFeiKr 2 File type: InProc COM server file<br>

13:07:57 NwSapFeiKr 2 Attempting to unregister COM server from reg file<br>

13:07:57 NwSapFeiKr 2W COM server offline unregistration cannot proceed: Das System kann die angegebene Datei nicht finden.## Error code 0x2 (2)<br>

13:07:57 NwSapFeiKr 2 Falling back to out of process self unregistration<br>

13:07:57 NwSapFeiKr 2 CreateProcess on: 'sapregsv.exe C:\Programme\Gemeinsame Dateien\SAP Shared\wdtlog.ocx /u /s /w'<br>

13:07:58 NwSapFeiKr 2 COM server out of process self unregistration succeeded<br>

13:07:58 NwSapFeiKr 2 Dll C:\Programme\Gemeinsame Dateien\SAP Shared\wdtlog.ocx is no longer used by any other application: SharedDllCounter has been removed<br>

13:07:58 NwSapFeiKr 2 File C:\Programme\Gemeinsame Dateien\SAP Shared\wdtlog.ocx has been uninstalled successfully<br>

13:07:58 NwSapsAtlC 1 File 'C:\Programme\Gemeinsame Dateien\SAP Shared\wdtlog.ocx' not located in copy-file list<br>

13:07:58 NwSapsEngn 1 Un-Installed '{C0C8FB32-58D0-418B-9B59-8C20CCB40362}'<br>

13:07:58 NwSapsAtlC 1 Uninstalled Workstation Component '$SAPWdtLogOCX' with Id '{C0C8FB32-58D0-418B-9B59-8C20CCB40362}'<br>

13:07:58 NwSapsAtlC 1 Updated Component '$SAPWdtLogOCX' with Id '{C0C8FB32-58D0-418B-9B59-8C20CCB40362}'<br><br>

And then the log stops and the installation routine disappears.<br>

When I perform the update command automatically via Start -> Run everything works fine.<br><br>


Ok, It gets funnier.<br>

If the user is NOT a local admin the automatic update works!<br>

-> ???<br><br>

So when I'm a local administrator the automatic update doesn't work.

Edited by: Tony Nixdorf on Jun 15, 2010 1:52 PM

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1 Answer

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    Former Member
    Jun 15, 2010 at 12:39 PM

    Found the "error". In one of our scripts we had a<br><br>

    taskkill /options sap*<br><br>

    so all users with local admin rights killed the update process.<br>

    I changed sap* to sapl* and everything works finde.

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