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Former Member

OB55 Customer worklist REMADV IDOC Payment advice

Hello,

We are using REMADV IDOC to enter payment advices for customer open items. We have for ex 3 customers A, B and C. Customer C is entered in Customer's master data A & B as the alternative payer. (company code, payment transaction tab). Customer C sends in payment advice with payment for line items of customer A & B. The aim is thus for the system to clear them by creating a batch input. When viewing the REMADV IDOC (FBE3) we should have in field "account value "C" but in field "alternative account" we should have either customer "A" or "B".

This is done through the help of customer worklists. I am unable to understand how this works. How do I create a worklist?

I tried creating one in OB55 by naming it Worklist "Customer C" REMADV. Then in Edit > Automatic Worklist > Alternative payer. In there I did not enter anything in the prefix, in offset 2, display length 8. I tried many options prefix RE, offset 2, length 6.

but nothing is working. When integrating the REMADV IDOC, impossible for me to see in FBE3, in Alternative customer account A or B. It is always customer "C"

Can anyone explain clearly how to create a customer worklist.

Thank you in advance for your help.

Josette

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 16, 2011 at 02:24 AM

    Hi

    Can you please share any IDOC file for the following: On Accout Posting, if the invoice is not found, Debit Memo and Credit Memo with text fields populated?

    Thanks

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