Excel download(List --> Export --> Spreadsheet) not working in GUI 710

Dear All,

My client is using SAP 4.7. Recently my client upgrade the SAP GUI from GUI 620 to GUI 710. Now we are unable to download any report output when we follow path '* List --> Export --> Spreadsheet*'.

When we click on List --> Export --> Spreadsheet, system give a pop up screen 'Filter criteria, sorting, totals and subtotals are not taken into account', after that nothing coming. Its returning back to the report output.

Your quick answer will be highly appriciated.

Thanks,

sp sahu