Data not available in RZ20 under availability

Hi Friends,

In RZ20 under availability monitor the system is not getting the data whether it is available or not.

the CCMSPING agent is running fine and have restarted the CCMSPING agent and also reset the local segment to warmup.

but still the data is not getting updted in RZ20.

Please suggest what are all the areas i need to check for the error.

Thank you so much.

Rahul