on 01-29-2019 12:53 PM
Hi experts,
I would like to make the customer's international address version available for reporting, especially the customer name. I couldn't find the int. version in any of the account datasources. Is the int. address version available for reporting?
Hi Richard.
Good day.
Not all objects of the system are available for reporting on standard reports/data sources. The Data sources were developed in a general way, so sometimes for particular Business Requirement, custom alternative should be ideal.
That is why it is very much possible to achieve this using Business Objects via SDK studio. In other words implementing a solution to achieve the Business Requirement. For this you can check with your partner the possibility of building it.
Best regards.
Mirelle.
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Hi Richard.
Good day!
This is really unfortunately that C4C doesn't have data source documentation to help about it.
I don't believe there will be "international address" field, this is a bit Business focused and the system is more generalized.
I would advice in this case to create an extension field, to fulfill this requirement. I believe you can create it on employee or user screen, or somewhere else you want to add this international Address information to be linked with.
Hope it helps.
Best regards.
Mirelle Freitas.
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Hi Mirelle,
thank you for your answer. As the international address is a standard functionality in C4C and the data is already in the system, it should be available for reporting. Just adding a new field wouldn't do the trick as the international address is replicated from ERP. This would require further development.
Best regards
Richard
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