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Jan 28, 2019 at 12:30 PM

Coupons with an external coupon service system

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I am reading the documentation about integration with an external coupon service and it is not clear whether it is possible to get a unique coupon code for each contact in SAP Marketing.

I am particularly interested in to coupon integration with SAP Commerce. As I understood, I need to create an offer with a coupon, if I want to insert a coupon code in an email content.

I need to create a coupon with multiple codes and indicate that coupon codes will be generated by an external system. When the coupon will be released, a call to external system will be made.

From the documentation it is not clear, how and when SAP Marketing will get back individual coupon codes from the external coupon system that will be inserted in the email content. Can someone please explain?