Problem in replicating sales document from CRM to ECC

[Former Member]

Hi,

I created a sales order (Renatal Sales order ) from CRM WEB UI. This document got replicated properly to the ECC. Again I created a follow up document (Rental fill up) for this rental sales order. But this document is not benig replicated to ECC as because of error.

Rental sales order - 1001- documen type - ZRS

Rental fill up doc - 1002 - document type - ZRF

I checke SMQ1 and SMQ2.There are no strucked queues. Then I checked ,SMW01. There the the BDOC is fully processed and with green color. Eventho the Bdoc is green color, there is one Queue R3AD_SAL_ERR with errors.

Error - Salesd document 1001 does not hav document category C.

I am not able to get why this error is coming.

Can you plese tell me how can I investigate this error.

Eventho BDOC is processed sucessfully, I dont understand, why this happens?

Please help me in this.

Thanks,

Sandeep

[Maggie]

Hello Sandeep,

For returns, the document category in ECC order type settings shoule be C, please check in ECC with t-cd VOV8.

I guess you are using H now which caused the error.

Best regards,

Maggie

Edited by: Maggie Su on Jun 14, 2010 8:01 AM

[Former Member]

Hi Maggie,

Thanks for your input and that did solve my problem.

I just have one more question:

my system did have return order set up as doc. cat. H (returns), and you mentioned return order is suppose to be doc cat. C (Order). Can you explain the reason why? And if I change the doc cat from H to C, what is the ramification of this change?

Your help is much appreciated, thank you!!

VP