Issue with triggering of forms from portal

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Hi,

We are facing the issue with the HR Forms.

When user submits its all details and clicks on button all necessary checks regarding data consistency are done. Then on clicking on Send button two processes occur 1) The process number is generated 2) the workflow gets triggered. The workflow determines the next processing agent of the form and sends the form to processing agent

In our case when we have not given user SAP_ALL profile the workflow does not get triggered and no CASE_GUID number is generated in back end .When ever any HCM process and form is triggered its information is stored, its all Case Management (Tcode SCASE) .With every process reference number a CASE_GUID is generated but its not happening in our case.

When we provide SAP_ALL all works fine.

Please guide how can we resolve this issue.

Warm Regards,

Rajesh