Error in service call of Portal Component

[Former Member]

Upon logging into the portal, I am receiving the error message error below right after logging in:

Portal runtime error.

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception ID: 02:35_09/06/10_0011_32382450

Refer to the log file for details about this exception.

Checking on the default trace, I've found the messages below:

*Date : 06/09/2010

Time : 16:03:35:157

Message : Exception ID:03:03_09/06/10_0015_32382450

[EXCEPTION]

com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component

Component : pcd:portal_content/every_user/general/defaultDesktop/frameworkPages/frameworkpage/com.sap.portal.toolAreaiView

Component class : com.sapportals.portal.prt.component.CachablePortalComponent

User : BALLADMA*

We haven't done any changes in the portal and have not imported anything, I can't check on the iviews as upon login, this error message appears right away.

Any help is appreciated! Thanks in advance!

[Former Member]

Mariel,

check the permissions of the user in portal

Thanks

Bala Duvvuri

[Former Member]

Hi,

You are looking into the wrong exception id, check out for this exception 10_0011_32382450