External Service Desk

Hello,

when i send a message from Customer SOLMAN to our VAR SOLMAN an error shows up:

External system SDB 27 rejected the call

Message no. SOLMAN_ICT012

Diagnosis

External system SDB 27 rejected the call.

System Response

Error code: 13 (SOLMAN_ICT038,46)

Error details:

The system ID is unknown

I created the system in both SOLMAN with the same ID, can anyone tell me what is the reason of these error message?

Many thanks in advance.

Marcos