Hello,
when i send a message from Customer SOLMAN to our VAR SOLMAN an error shows up:
External system SDB 27 rejected the call
Message no. SOLMAN_ICT012
Diagnosis
External system SDB 27 rejected the call.
System Response
Error code: 13 (SOLMAN_ICT038,46)
Error details:
The system ID is unknown
I created the system in both SOLMAN with the same ID, can anyone tell me what is the reason of these error message?
Many thanks in advance.
Marcos
Hi Marcos,
Please note that the Solution Manager interface is bi-directional (the
messages can be exchanged in both ways) and that it is therefore
necessary to configure the interface in both systems. Especially,
Systems can be added via transaction ICTCONF. You need to define the interface on both systems.
The error indicates you have just defined it one way. It needs to be a two way interface.
Hope this information Helps.
Regards,
Paul
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