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Former Member
Jun 09, 2010 at 07:21 AM

Z Business Role Creation

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Hi,

I am new in CRM and i want to create a business role for a one is for custmoer and one for Call center Agent.

i know some tcode like CRM_UI_Profile and PFCG but dont know how to create it.

Can you explain me in Step by step manner or any privious Forums or link.

I have searched privious forums but i did'nt get expected.

jim