Skip to Content
Former Member
Jun 09, 2010 at 04:15 AM

Problem setting up SSO through Trusted Authentication


I try to configure Single Sign On through Trusted Authentication in XI3.1 SP2. I followed BO manual to change the web.xml and parameter setting on CMC.

I always get error message:

Account Information Not Recognized: The user account has been disabled. (FWB 00012)

It seems either tomcat/or BO could not get the user detail.

Our environment is on IBM AIX, TAM authentication and application server is Tomcat.

Tomcat/BO log fail to give me any clue.

Any idea what I might have missed or any suggestion where I should look at?

Edited by: Michael Setjadiningrat on Jun 9, 2010 6:17 AM