We have configured ESS Time sheet rectording and approval process, it has been working fine. But suddently we are seeing one new issue. If the employee enters additional information in the recording time daily view. This record is getting locked in Manager approval view even though it is released by employee.
We have double checked all the process and releasing working hours but still getting the same message(Not possible to save: record is being processed).
Please suggest us to resolve this isuue.