Skip to Content
Former Member
Jun 08, 2010 at 04:41 AM

Credit management issue


Dear Experts,

We have configured a scenario wherein only after an advance payment (Bank a/c dr cust a/c cr) will the user be allowed to create a sales order.

The same has been configured using credit mgmt and Re 1 is maintained in in FD32 for all these type of customers.

Now the problem is if I try to close/complete a sales order with a reason for rejection and try to create a new order in place of that(due to price change, earlier Rs 100 per ton now Rs 25 per ton), the system is not allowing me to save the order and giving an error for Dynamic credit check and order cannot be saved.

Please provide me a solution, thru which I can release the amount in the customer a/c once the Sales Order is completed with a 'Reason for Rejection'.