CASE Management- Survey Integration

[Former Member]

Hi Gurus!

We have a requirement to Integrate a Survey with Case Management while closing the CASE. I could find a BADI CRM_CMG_CLOSE_CASE for it however would like to know if this can be done via Configuration

Thanks in advance

Best Regards

Ankur

[Former Member]

Hi,

Please find the details below :

http://help.sap.com/saphelp_sm40/helpdata/en/4c/d7fb717f7b3e4cba12953ec1b9b8c3/content.htm

-Vikram