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Former Member
Jun 04, 2010 at 01:45 PM

Channel Monitoring: Message ID does not appear as a hyperlink !!

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Hi PI Gurus,

We are on PI 71. EhP1 and facing a trouble with finding the details of a channel error.

In Communication Channel monitoring, we are getting some errors. But I am unable to look at the details of it because the message id that appears in the list is not a hyperlink. Generally, when there is an error in the channel, we click on the hyperlink which will take us to the MDT window where it is possible to see what the problem is.

1. What is the reason for the absence of the hyperlink for the message id?

2. Any Admin settings required to get this?

Any ideas, please reply.

Regards,

Sudheer