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Former Member
Jun 01, 2010 at 08:30 PM

Report Failure on Crystal Report Server 2008 when Use Custom Database Logon


We just installed Crystal Reports Server 2008 and deployed several reports that were originally set up against a different database so we used the "Use Custom Database Logon...." option and entered the database logon information. This works only sporadically when previewed in the CMC, or called from our application. We also checked "Use same database logon as when report is run". We are using an Oracle 10g database with the native driver. I want to stress that this does work sometimes, so there can't be anything wrong with the logon credentials. If we save the same credentials with the report and instead choose "Use original database logon info...", it works consistently. Has anyone run across this? Does anyone have any ideas as to how to track down what the problem might be? Thanks.