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BI managment console-Won't accept credentials in "My recently viewed documents" in the documents tab

Central management console.

SAP BusinessObjects BI Platform 4.1 Support Pack 4
Version: 14.1.4.1327
When the users enter the BI launch pad, the "home" tab is defaulted. On the home tab, there are some links. One of them is "My recently viewed documents".

When a user clicks on this link, it attempts to access a report, but then the credential window comes up. It should not be necessary to log in again, but whatever.

If you type in your credentials, it does not accept them, and then prompts you to ender them again.

Accessing the reports from other places will not encounter this error, and there is not need to login a second time anywhere else.

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