Activity Management - search result - RED Icon for Due date

[Former Member]

Hello all,

In CRM 7.0, when we create certain activities, and set the due date to be somewhere in the future, the ICON (Round circle) is always showing RED colour even though the due date is not reached.

Any ideas how this can be controlled? Is there a customizing setting available, or does this have to be controlled via code?

Thanks,

-N

[robert_kunstelj]

I'm pretty sure you won't be able to do it by customazing, but you will have to enhance the component/view CRMCMP_GS_WC/TodaysTasks and redefine the standard logic of method GET_P_DUE.

Regards.

[Former Member]

Thank you very much. Will try this.

Rewarded points.

[Former Member]

Hi Nikhil,

Did you manage to get it sorted out?

Im having an issue where I create a transaction and set a due date to the future the due date icon diaplays the grey diamond.

Only happens in DEV, PRD is okay.

Reason we looking into it is because we want to do some new dev that might take this issue to PRD.

Thanks

Des