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Former Member
May 27, 2010 at 03:19 PM

The Search is taking much time sometime and most of the time working fine


Hi Expert,

i have a Offer 41000630set to "final contract" by the F&C and saved, the F&C clicked on "more" and "Update Quantity Contract".

We saw the "doughnut"more than minutes before we were presented with the EMPTY list of possible QCs for about 9 minutes. After that we aborted the operation with a click on the "x" of the empty list window. After that the "doughnut" was presented again and after another minute we decieded to close the browser.

We logged in again and repeated the process and it worked much faster and now we were preseted with the list of all QCs.

Our question: what went wrong the first time?

We also experienced simular situations in other countries for different function. This behaviour is very sporadic so it is very difficult to replicate on the Q-System.

I wanted to know the possible cause of these behavious as i can't simulate this issue its rare.