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The Search is taking much time sometime and most of the time working fine

Former Member
0 Kudos

Hi Expert,

i have a Offer 41000630set to "final contract" by the F&C and saved, the F&C clicked on "more" and "Update Quantity Contract".

We saw the "doughnut"more than minutes before we were presented with the EMPTY list of possible QCs for about 9 minutes. After that we aborted the operation with a click on the "x" of the empty list window. After that the "doughnut" was presented again and after another minute we decieded to close the browser.

We logged in again and repeated the process and it worked much faster and now we were preseted with the list of all QCs.

Our question: what went wrong the first time?

We also experienced simular situations in other countries for different function. This behaviour is very sporadic so it is very difficult to replicate on the Q-System.

I wanted to know the possible cause of these behavious as i can't simulate this issue its rare.

Prem.

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

the issue has been solved

MichaelNe
Employee
Employee
0 Kudos

Hi Prem,

would recommend to check SM50 and STAD if the issue happens again to narrow down the issue. Both transactions could help to find out, whether the issue is related to DB or CPU bottlenecks or if it is even related to a specific program.

Best Regards,

Michael

Former Member
0 Kudos

Hi Miecel,

Thanks for your guidance,

I investigated and find out the performance issue came as the secondry index were not transported for some of the standard tables in the system that is why the search was takingmuch time.

that's for your guidance which help much to find out the cause of the issue.

points alloted.

Thanks,

Prem.

Former Member
0 Kudos

Hi ,

Please anybody help me and give me the appropraite teason why it is happening.

thanks,

prem.