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Former Member
May 27, 2010 at 01:59 PM

Account Information Not Recognized


We installed BO and when we try to log on to CMC using as Administrator (User Name), we are getting the error - account information not recognized: Enterprise authentication could not log you on. Pleaes make sure your logon information is correct (FWB 00008).

Is the username case sensive ?? pls let me know if I am missing something

Thank you