Skip to Content
avatar image
Former Member

Time recording in ChaRM scenario

Hi

Is there any possibility for time recording in standard ChaRM scenario?

Regards

Andreas

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • avatar image
    Former Member
    May 27, 2010 at 08:41 AM

    Yes. from ST Package 22 there are time recording actions in SLFN001_ADVANCED action profile.

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      HIi,

      Did you manage to use time recording for Changes as well?

      At my site, Time Recording is working for Service Desk messages, but for Changes, the action Time Recording Call is not working.

      Kind regards,

      Remy Piets