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May 26, 2010 at 11:08 AM

UDV (FMS) triggers removed unexpectly

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We had a customer with UDV that were set to change when the customer number changed. This installation of SAP B1 uses this FMS on over 500 documents per day. This field triggers on every document and this has been working since the customer has been in production since April 1, 2010.

The customer called today and several UDV triggers have been removed.

It was easy enough to modify the UDV setup and restore the triggers, but we are unable to determine how this occured.

We suspected that someone at the customer location may have chagned these UDV's, but we are not sure.

Is there someway to see what event changed this setting?

The customer is running SAP B1 2007 A (8.00.234) SP:01 PL:09 HOTFIX2.

We also are running B1 Up, and the cursor placement tool setting seemed to change at the same time.