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Former Member
May 26, 2010 at 10:28 AM

Reg: Servica call creation problem


Hi All,

I have a requirement where I have to create a Service Call through a BDOC for which the data will be given through a IDOC. I am using the BADI's CRMXIF_ORDER_MAP for passing the data from the incoming IDOC to the BDOC. I am able to save the data completely except the SERVICE_H table. When I debugged it, I found that in Function module CRM_DOWNLOAD_BTMBDOC, the function module CRM_ORDER_MAINTAIN is used and the SERVICE_H parameter passing is commented and hence the data for SERVICE_H is not being passed to it and so the data for SERVICE_H is not being saved in the database.

It would be very helpful if anybody can suggest me in solving this issue. Also I want to know why the SERVICE_H is not passed to CRM_ORDER_MAINTAIN there.

Thanks in Advance.