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Former Member

Closing invoice not going to FICO (downpayment has alreaydy been cleared)

HI

We have sales cases, where down payment request is already done and cleared.

When closing invoice is made it's not going into FICO and gives message "Downpayment is alreaydy cleared and cannot be used in offsetting). Reseting clearing document in FBRA seems not to be an option here because clearing document has been used to clear other customer sales also. Do you know any other way to get closing invoice done and posted to FICO?

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4 Answers

  • Posted on May 26, 2010 at 02:11 PM

    Hello,

    could you please specify the error message code ?

    Thank you.

    Best regards,

    Ivano

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  • author's profile photo Former Member
    Former Member
    Posted on May 27, 2010 at 10:50 AM

    Hi Mark,

    I believe u did Downpayment billing thru Billing plan.

    Now u said u created closing invoice.

    Can u elaborate how did u create this closing invoice.

    By referring to delivery or by billing plan.

    regards

    Edited by: Innovation is key on May 27, 2010 12:50 PM

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  • author's profile photo Former Member
    Former Member
    Posted on May 27, 2010 at 01:40 PM

    Hello

    Thanks for help!

    The error message is :

    Message no. F5847

    Closing invoice is done referring to billing plan (that is, referring the sales order which has billing plan).

    br

    Tommi

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  • author's profile photo Former Member
    Former Member
    Posted on May 28, 2010 at 12:39 PM

    Thanks, I checked that note but it wasn't relevant in this case.

    I can get FICO-documents generated if I put the value of AZWR-condition to zero with every Down payment settlement row in closing invoice. I can't really figure out whether this is correct way to do it as I'm not very FICO-oriented. Any thoughts about this?

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