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SMD Agent registration Problem on solutiom manager 7.0 EHP1

Dear All,

I am tring to configure EWA for JAVA systems. However, I am facing some problems. Below are the details:

I have Solution Manager with the below Version:

Solution Manager 7.0 EHP1

I have successfully installed Wily Introscope Enterprise Manager on Solution Manager. After that, I also successfully installed SMD Agent on Satellite system (JAVA). However, in Solution Manager Diagnostic Administration page of solution manager, I can see the 2 agents. However, the status of them is shown as " disconnected".

Can any one please tell me how to establish the connection between the SMD agent and Solution manager?

If you need any more information, please do let me know.

Your helpful answers are awaited here!



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3 Answers

  • Posted on May 26, 2010 at 07:34 AM

    Hi Faisal,

    Please check

    1) Whether the SMD Agent is running on the Server and you have installed the correct version as mentioned in the configuration document.

    2) Click on Agent Candidates Management, in the Custom settings give the valid credentials and then select the agent that has to be connected. Click on the Selected check box and in the below field "Agent Connection Management" click on Attach.

    After some time the agent gets connected to the system.

    Hope this helps.

    Thanks & Best Regards,


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    • Former Member Former Member

      Hi Faisal,

      Can you please check the SMD agent logs on the Satellite system. It will have some meaningful information. Also check the runtime properties.

      If the agent is connected you can check the same from agent administration page.

      The user through which SMD agent registers should have(SMD_ADMIN)/ give the SAP J2EE admin role. Hope this helps.

      Please check the credentials and revert for any issues.



  • author's profile photo Former Member
    Former Member
    Posted on Jun 09, 2010 at 11:39 PM

    Thanks all of you. I have raised OSS message with SAP. If possible I will update all of you with the resolution.



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  • Posted on Oct 15, 2010 at 07:23 PM

    Dear Faisal,

    Please refer to the Diagnostics Setup Guide 7.11.pdf in -> media library

    You will be able to find more information on how to set up the connection parameters that are used by the SMD Agent to connect to Solution Manager.

    The SMD_ADMIN user is created and credentials are automatically assigned in the Diagnostics Setup, make sure you do not UNCHECK any checkbox .If you use CUA, you can leave everything checked and use the checkbox in the top part of the "task list" before running the setup.

    If you still face issues:

    SAP recommends that the strategy "Direct Connection to Solution Manager" is used, that is, there's no need to use the Agent Candidates Management screen as this strategy connects the agent directly to the Solman.

    These steps are mentioned inside the Diagnostics Setup Guide 7.11.pdf as well.

    Best regards,

    Guilherme Balbinot

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