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Former Member
May 25, 2010 at 05:27 AM

Service contract was not created properly from SRM sourcing to ERP


Dear expert,

We are upgrading our SRM from 4.0 to 7.0. We use Classic scenario and have turned on service procurement. So we have deployed PI to transfer purchasing documents in form of XML documents between SRM and EBP systems.we did not use contract management in SRM.

When we tried to create service contract after bid invitation, we found that the service item did not have any service lines, which did appear in the quotation. We checked the related XML document and found there was no service line data too.

However, if we converted the bid invitation to PO, the PO service item got all the required service lines. No problem.

Your help would be really appreciated.

Best Regards,


Edited by: Bill Li on May 25, 2010 7:35 AM