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May 24, 2010 at 12:30 PM

Interaction Center WinClient vs. WebClient

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Hi All,

I have two questions:

- what are pros and cons of using IC Web or IC Win Client? Can I find some functionality comparsion?

- how "easy" is to upgrade from 5.0 to 7.0 concerning IC funcionality? Is it better to implement IC Web because of upgrade reasons?

Can anybody help me?

Best regards

Piotr