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Former Member

"Serious system error , contact person Responsible" while accessing PPOME

Hi,

We have done an upgrade from R/3 4.6c to ECC 6.0.post upgrade acitivities have been completed and now UAT is going on.

Issue:

Few users while accesing transaction PPOME and PPOSE, they are recieiving error at the transaction start

"Serious system error, contact person responsible " with STOP symbol , this issue is specific to few users only.

With the same access other users are able to access PPOME and PPOSE successfully.

I had put trace but could not find any thing through it even su53 report is also not showing any thing.

structural authorizations are present in the system.

earlier when i recieved this error, thinking that issue might be some user specific configuration i had deleted the user and recreated , then it was working fine for him.

If i delete and recreate the user it might work now, But i want to know why is this error coming.

Please help.

Thanks,

Sanketh.

Edited by: Sanketh Teegala on May 24, 2010 5:07 AM

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4 Answers

  • Best Answer
    May 24, 2010 at 06:00 AM

    Hi,

    it looks like you are getting message KOE 000. This message is used in couple of programs so I can't tell you why you get it. So if you want to know why you are getting this message then you can simply debug transaction PPOME. For example you can jump into debugger and create a break point for each ABAP statement "MESSAGE". Another way of finding exact place where the message is generated is with help from transaction SE30. If you don't have ABAP skills then ask some ABAP developer for help.

    Cheers

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    Former Member
    May 25, 2010 at 10:23 AM

    When this happens, do you get a dump 'message type X' ?

    Are there any SM21-entries that could be of interest?

    Since KEo000 comes from CO:

    Have you attached cost-centers to your positions?

    Are you working with cost-centre structures/hierarchies in your roles?

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    Former Member
    May 24, 2010 at 03:10 AM

    Hi Sanketh

    Did you tried resetting the user buffer through transaction SU56.

    Thanks.

    Anjan

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    • Former Member Former Member

      Hi Sanketh

      I have also come across situation specifically in HR system wherein the only option left with me was to delete and recreate user Ids. However at times restting user buffer did helped.

      It would be great to know if anybody else in the forum knows any specific reason behind it.

      Thanks.

      Anjan

      Edited by: anjanpandey on May 24, 2010 5:33 AM

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    Former Member
    Jun 16, 2010 at 10:44 AM

    It was completely a customized issue, there was no cost center search in standard PPOME.

    This we got to know , after raisig a OSS note.

    With the help of abap team , thi issue has been resolved.

    Thanks for al support.

    sanketh.

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    • Former Member Former Member

      Hi Lee,

      we have done some configuration in SPRO for this cost center search to be activated.

      Please check with the abap tem, they may help you.

      Thanks,

      Sanketh.