Hi BI expert,
I encountered error when I ran the BW Query in BEX Web Application
When I try to bring up a list of characteristics values (example:list of Brand values),
it give me the following error:.
500 Internal Server Error
BEx Web Application
Failed to process request; contact your system administrator
Information for Administrator
To avoid this exception see the steps below. To help SAP better investigate this issue, you will need to provide the diagnostic information from these steps.
1. Most likely, the issue you are experiencing has already been corrected. Please make sure that the most recent patch level is deployed on your system according to notes 1033246 and 1011241. Starting with SAP NetWeaver 7.0 Support Package Stack 16 patch level 30, BI Java is delivered according to the synchronized delivery process described in the note 1164789.
2. Please ensure that NetWeaver Business Intelligence Diagnostics & Support Desktop Tool does not report any issues on your server according to note 937697. You can start it by clicking here (administrator permissions are required).
3. When opening any customer message on this issue, please attach:
Support Desktop Tool support info ZIP file according to note 937697,
Required information for reproduction according to note 948490.
Error Summary
Root Cause
The initial exception that caused the request to fail was:
Termination message sent
ABEND RSBOLAP (000): Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION
MSGV1: SAPMSSY1
MSGV3: UNCAUGHT_EXCEPTION
com.sap.ip.bi.base.application.exceptions.AbortMessageRuntimeException: Termination message sent
ABEND RSBOLAP (000): Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION
MSGV1: SAPMSSY1
MSGV3: UNCAUGHT_EXCEPTION
at com.sap.ip.bi.base.application.message.impl.MessageManager.addMessageInternal(MessageManager.java:172)
at com.sap.ip.bi.base.application.message.impl.MessageManager.addMessage(MessageManager.java:128)
[...]
Log ID 001A64D3B17A002700000093000003C0000487293A24C387
Details: Full Exception Chain
Messages
ABEND: Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION
ABEND: System error in program CL_RSDM_READ_MASTER_DATA and form __FILL_ATTR_INFO-06- (see long text)
-
The system environment as below which is quite up-to-date patches.
System Environment
Server
BI Java Release: 7 - Patch level: 0000000021 - Description: BI Web Applications Java - Additional info: - Production mode: true
BI JAVA SPS : 21, Patch : 21
BI ABAP Release: 700 - Patch level: 0023 - Description: SAP NetWeaver BI 7.0 (PBDCLNT200) - Additional info: - Production mode: true
Java Virtual Machine Java HotSpot(TM) 64-Bit Server VM - Sun Microsystems Inc. - 1.4.2_17-b06
Operating System Windows 2003 - amd64 - 5.2
Has anybody encountered such error before?
I have search the Notes, but nothing come close to the error message.
Thanks.
Edited by: Kan Wai Onn on May 22, 2010 10:20 AM