Operations menu has disappeared

[detlef_grau]

Hello all,

we have already customized the solution manager and everything worked fine. Suddenly the menu from DSWP - OPERATIONS has disappeared. On the right side, we are only able to see one menu bar with all buttons (Service Desk - Change Management - Support Package Stacks - Graphics - Cetrifiactes - Issues and Top Issues .....). No one of them work. A klick on the buttons show no change.

The left side looks normal (Soluiton Overview - Solution Landscape - Operations Setup - Operations). The Solution Landscape has been defined and works. In SMSY everything looks ok.

Any ideas are very welcome. We tried already a lot (new Support Packages, new Kernel, new definition of the Solution Landscape).

Thanks in advance.

[detlef_grau · Accepted solution]

Hello Jahred,

thank you for your answer, but I don't know what means "open_DMD". There is no such transaction or button. We use SOLMAN 7.01 SP05 (BASIS and ABA) and SP22 ST-400

[JaredS · Accepted solution]

Hi Detlef,

My mistake! It is actually dmd_open and not open_dmd.

1.run DSWP and once that screen is loaded.

2. Just type dmd_open and hit enter.

I tried this in my SP23 system and it is working.

regards,

jared

[detlef_grau]

Hello Jarhed,

thanks a lot. You brought me to the way of the solution. I changed the current version of the model definition SOLMAN4.0 FP04 and model instance SAP from 14 to the former version 12. Now the screen looks normal again.

[JaredS]

Hello Detlef,

One thing you can try is to refresh the model definitions.

Try the steps below on the system.

TA - DSWP

TA - dmd_open

Model definition SOLMAN 4.0 FP04

Model instance SAP

Select active version 13

Menu->Versions->Delete Version 13

SE38 - run program RDSWPRULESUPDATE to download the version 13 again.