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Former Member
May 21, 2010 at 03:03 PM

Customer Workflow Portal

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Subject: Customer Workflow Portal

Issue: u2013 currently when any attribute of a customer is changed, it triggers an approval that is sent to a distribution list. This is controlled by a workflow under the hood of the portal screen for Customer Maintenance in the SAP MDM application

What is needed:

Requirement is to trigger approval workflow only when new customer is created, and not to trigger workflow when any existing customer is changed/updated.

WIll anyone be able to guide as to where in SAP Portal Customer Workflow to change this?

Please kindly advice!

Thanks and Regards,

Carmel