Skip to Content
0
Former Member
May 21, 2010 at 09:46 AM

Report hangs on some computers

56 Views

Hi,

We have recently upgraded BOXI to Release 3. We have a webi report which normally takes few seconds to run. Some users are reporting problems with the report that when they run the report it hangs the browser. Sometimes, it runs for couple of times, brings up the parameters screen and returns the results. But when they press the Refresh Data button, it freezes and even does not bring up the parameters screen. Sometimes, it comes up with parameters screen but freezes when you enter the parameters and click OK.

We are using BO 12.1.0., Internet Explorer 6 SP2, Java 1.6.20.

Any ideas?

Thanks.