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Former Member
May 21, 2010 at 03:27 AM

RMA process


I am experiencing an error when trying to repack an SFC that was returned on an RMA.

The current process that is being used:

Return SFC to production floor

Using a special operation the SFC is placed back on a routing. (RMA ROUTER)

The SFC will follow this router to be reprogrammed and tested again.

When the SFC reaches packout the system will error because the SFC was never unpacked from the orignial container.

Is there a way to unpack an sfc and have placed inqueue on the RMA ROUTER?